Welcome to Teekay Ventures. By accessing or using our website, you agree to be bound by the following Terms and Conditions. Please read them carefully before making any purchases.
1. General
Teekay Ventures operates as an online foodstuff store, offering retail and wholesale sales of African and international food products.
By using our website, you confirm that you are at least 18 years old or have parental/guardian consent to make purchases.
We reserve the right to update or modify these Terms at any time without prior notice.
2. Products & Availability
All products are subject to availability. In the event an item is out of stock after you place an order, we will notify you and offer a suitable replacement, store credit, or a refund.
Product descriptions, images, and prices are provided to the best of our ability, but minor variations may occur.
3. Pricing & Payments
All prices listed on our website are in U.S. Dollars (USD).
Payments must be completed at checkout via accepted methods: debit/credit cards, PayPal, Apple Pay, Google Pay, or other secure gateways.
We reserve the right to correct pricing errors and will notify you before processing any affected orders.
4. Orders & Cancellations
Orders are confirmed once payment is successfully received.
Customers may cancel or modify their orders within 1 hour of placing them, provided processing has not begun.
Teekay Ventures reserves the right to refuse or cancel any order due to suspected fraud, incorrect pricing, or product unavailability.
5. Shipping & Delivery
We ship nationwide across the United States. Delivery timelines vary by location and shipping option selected.
Standard delivery is typically 3–5 business days, while express options are available in select locations.
Shipping fees are calculated at checkout. Free shipping may apply for orders above a specified amount.
Teekay Ventures is not responsible for delivery delays caused by carriers, weather, or unforeseen events.
6. Returns & Refunds
We accept returns of unopened, unused, and undamaged products within 7 days of delivery.
Perishable goods and opened food items are non-returnable for health and safety reasons.
If you receive damaged or incorrect items, contact us within 48 hours for a replacement or refund.
Refunds are processed to the original payment method within 5–10 business days after approval.
7. Wholesale & Business Purchases
Wholesale orders are subject to separate agreements and may require a minimum order quantity.
Bulk order discounts and terms will be confirmed at the time of purchase.
8. Intellectual Property
All website content, including text, images, logos, and designs, are the property of Teekay Ventures and may not be used without written consent.
9. Limitation of Liability
Teekay Ventures is not liable for any indirect, incidental, or consequential damages arising from product use or inability to access our website.
While we strive for accuracy, we make no guarantee that the website will be error-free, uninterrupted, or free from harmful components.
10. Privacy & Data Protection
We respect your privacy and handle personal information in accordance with our Privacy Policy.
By using our website, you consent to the collection and use of your information as described in our policy.
11. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of the United States of America and the state in which Teekay Ventures operates.
Any disputes will be resolved through the appropriate state or federal courts.
12. Contact Us
If you have questions regarding these Terms & Conditions, please contact us at:
📧 support@teekayventures.com
📞 +1 (240) 253-3880