At Teekay Ventures, we are committed to getting your favorite food items to you quickly, safely, and affordably. Please review our shipping and delivery guidelines below.
1. Shipping Coverage
We currently ship orders to all 50 states in the United States.
Unfortunately, we do not ship internationally at this time.
2. Processing Time
Orders are processed within 1–2 business days after payment confirmation (excluding weekends and holidays).
Orders placed after 2 PM (EST) will be processed the following business day.
3. Delivery Methods & Timelines
Standard Shipping: 3–5 business days.
Express Shipping: 1–2 business days.
Local Same-Day Delivery: Available in select cities for orders placed before 12 PM.
Delivery timelines may vary due to carrier delays, weather, or peak seasons.
4. Shipping Costs
Shipping fees are calculated at checkout based on weight, size, and delivery location.
Free Shipping: Available on orders above $500 (within the U.S.).
For same-day or special delivery requests, additional charges may apply.
5. Order Tracking
Once your order ships, you will receive a tracking number via email or SMS.
You can track your package directly through the carrier’s website.
6. Delivery Issues
Teekay Ventures is not responsible for delays caused by carriers, weather conditions, or incorrect shipping addresses provided by customers.
If your package is marked as “delivered” but you have not received it, please contact the carrier directly.
If your order arrives damaged, please notify us within 48 hours for a replacement or refund.
7. Pickup Options
Customers in [Insert City, State] may choose in-store pickup or curbside pickup at checkout.
Pickup orders are usually ready within 24 hours.
8. Contact Us
For questions or concerns about shipping and delivery, please contact us:
📧 shipping@teekayventures.com
📞 +1 (240) 253-3880